When you’re in the eCommerce business, customer feedback should be the backbone of your marketing and sales strategy. Today, you have the power of the internet behind you. You may wonder, why is it necessary to utilize multiple channels to collect customer satisfaction data?
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Trustpilot
A leading online review platform
Every month, people share over 2 million reviews on Trustpilot to help each other find great companies and make better buying decisions. More than just a rating, Trustpilot stars signify to the world that people love your company and you love them right back.
